FAQ

Frequently asked questions

Everything you need to know about automated tax deadline reminders with Tax Alert Pro.

About Tax Alert Pro

What is Tax Alert Pro?

Tax Alert Pro is an online tool that tracks your clients’ tax filing and payment deadlines and sends automatic reminders by email and SMS, to your clients and to your team, before each due date.

Who is Tax Alert Pro for?

It is built for Canadian accounting firms, bookkeepers and solo practitioners who manage deadlines for many clients and want to stop chasing them manually.

Does Tax Alert Pro file returns for me?

No. Tax Alert Pro handles the reminders. You prepare and file returns the same way you do today, with the documents arriving earlier.

Where is Tax Alert Pro based?

Tax Alert Pro is a WEBRUN Group product based in North York, Toronto, Ontario.

Reminders and deadlines

Which deadlines can Tax Alert Pro track?

You can set up alerts for HST/GST/PST, payroll, WSIB/WorkSafeBC, corporate tax (T2), instalments, T1135 and T4 deadlines, on monthly, quarterly or annual schedules depending on each client's obligations.

How are reminders sent?

By email and SMS. Your clients get the reminder, and your team can be notified as well.

Can we change what the reminder emails say?

Yes. Each firm can have its own wording and layout for the emails its clients receive. Email us the exact text and style you want, and we'll update your firm's emails to match. Text messages use a short standard format: your firm's name, the tax, the client's company, the due date and your phone number.

Can I choose when reminders go out?

Yes. For each tax type you choose how many days before the filing and payment due dates reminders are sent.

How do I add my clients?

Add them yourself in the client sheet we provide, or send us your list (an export from your tax software or any spreadsheet) and we'll add them for you. For each client we need a first name, company name, email address, cell number (only if you want text reminders) and the filing date for each tax type you want reminders for. You can add or change clients at any time.

Do I or my clients need to download an app?

No. There is nothing to install for your team or your clients, and your clients don't need an account. Your clients receive reminders by email and text message, your team gets alerts by email, and you keep your client list up to date in a simple client sheet.

Pricing and getting started

How much does Tax Alert Pro cost?

Plans start at CA$39 per month for Starter, CA$79 for Professional and CA$129 for Enterprise, or pay annually and get 2 months free. See the pricing page for what each plan includes.

Is there a free trial?

Yes. Every plan includes a 30-day free trial.

Do you help with setup?

Yes. We offer guided setup over video call at no extra cost to help you import your clients and configure your first reminders.

How do I get started?

Choose a plan to start your free trial, or request a demo and we will walk you through it.

Still have a question?